1. Data Controller

The controller of your personal data is VISINA-CENTAR DOO ZA GRAĐEVINARSTVO, TRGOVINU I USLUGE NOVI SAD, with its registered office at Miroslava Prodanovića 6, 21000 Novi Sad, Republic of Serbia, registered in the Republic of Serbia under registration number 20328371.

If you have any questions regarding the processing of your personal data, you may contact us by email at office@visina-centar.com or by post at the above address.

2. Types and Purposes of Data Collection

We collect the following types of personal data, to the extent that you voluntarily provide them:

• Full name
• Email address
• Phone number
• Postal address, if provided
• Any other information you provide through the Website’s contact forms, by email, or by any other means

Purposes of processing:

• Responding to enquiries submitted through the contact form or by email
• Sending information, offers, and newsletters, if you have chosen to receive them
• Improving the content and functionality of the Website
• Fulfilling legal and contractual obligations

3. Legal Basis for Processing

Your personal data is processed on the basis of:

• Your consent, where provided, for example, for receiving newsletters
• Performance of a contract or taking steps prior to entering into a contract, where applicable
• Our legitimate interests, such as improving the Website, communicating with users, and protecting our rights and property

4. Cookies and Similar Technologies

The Website may use cookies and similar technologies to collect information about how the Website is used, perform analytics, and improve our services.

You can change your browser settings to disable cookies. However, please note that doing so may affect the functionality of the Website.

5. Disclosure of Personal Data to Third Parties

Your personal data will not be sold or rented to third parties.

However, we may share your data with service providers ("processors") who perform certain functions on our behalf, such as hosting, analytics, or marketing, acting only under our instructions and subject to appropriate security measures.

We may also disclose your personal data where required by law or where necessary to protect our legal rights.

6. International Data Transfers

Where necessary, we may transfer personal data to countries outside the European Economic Area or the Republic of Serbia.

In such cases, we implement appropriate safeguards, such as Standard Contractual Clauses, to ensure an adequate level of protection in accordance with applicable data protection laws.

7. Data Retention

Personal data will be retained only for as long as necessary for the purposes for which it was collected, including compliance with legal obligations, resolution of disputes, or performance of contracts.

Once the applicable retention period has expired, or if you request deletion where legally permitted, your personal data will be securely deleted or anonymised.

8. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectify, update, or erase your personal data
• The right to restrict processing
• The right to data portability, where applicable
• The right to object to processing based on our legitimate interests
• The right to withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal
• The right to lodge a complaint with the competent supervisory authority if you believe your personal data has been processed unlawfully

9. Data Security

We implement appropriate technical and organisational measures to ensure the security and confidentiality of your personal data and to prevent unauthorised access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the Internet is completely secure, and therefore we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time, for example, due to changes in legislation, technology, or our processing practices.

Any changes will be published on this page together with the date of the latest revision. We recommend reviewing this page periodically.

11. Contact

If you have any questions, comments, or requests regarding the processing of your personal data, please contact us at office@visina-centar.com or by post at the address provided in Section 1.